Our products are handmade with love, especially for you and it takes a lot of effort and multiple hands to bring you your unique piece of artistry. As a policy, we do not offer returns or exchanges on products which are delivered in perfect condition as per the order placed.
We're happy to replace your product if you've ordered the wrong size or if there's been any damage/ mistake from our end.
However, if the product is wrongfully delivered (product doesn’t match the item in the order confirmation) or has a genuine quality/manufacturing defect then we are open to extending a full refund or re-fulfilling your order.
Each case is treated uniquely and a replacement/credit note will be issued for cases that are deemed valid.