Returns & Exchange

Return and Exchange:

Our products are handmade with love, especially for you and it takes a lot of effort and multiple hands to bring you your unique piece of artistry. 

We're happy to replace your product if you've ordered the wrong size or if there's been any damage/ mistake from our end.

We do our best to ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards.

As a policy, we do not offer returns or exchanges on products which are delivered in perfect condition as per the order placed.

However, if the product is wrongfully delivered (product doesn’t match the item in the order confirmation) or has a genuine quality/manufacturing defect then we are open to extending full refund or re-fulfilling your order.

Each case is treated uniquely and a replacement/credit note will be issued for cases that are deemed valid.

If you would like a different size in the same style of clothing that you have already purchased, you will need to go through the following steps:

1. Contact us to schedule a reverse pick-up within 2 days of delivery of the product and we will initiate your request within 3-5 business days.
2. Please ensure that the product is unused, unworn, and the original tags are intact.
3. Once the unused product is received at our end, we will dispatch the required size depending upon its availability.
4. In case the required size is not in stock, we will issue you a credit note (after deducting the applicable shipping charges).
5. You can then use the credit note for your future purchase with us.

 We offer size exchanges only for the same product, style, and color that you have purchased.